Lobby Ambassador - The Carlyle Residences

Action Property Management•Los Angeles, CA

88d•$20 - $22•Onsite

About The Position

Action Property Management is seeking an exceptional individual to join our elite team as a Full-Time Lobby Ambassador at our prestigious luxury high-rise, The Carlyle, located in Westwood. As the face of The Carlyle, you will take on a pivotal role in curating an exceptional experience for our residents and guests, setting the tone for their visit and ensuring they feel welcome and valued. Weâre looking for a confident and charismatic individual who genuinely cares about people and leaves a remarkable, lasting impression.

Requirements

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
At least 2 years of customer service experience.
1 year of hospitality, luxury retail, or fine dining experience
Must be willing to Valet as all these positions will be cross-trained in everything.
Must have a valid California Driver's License
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach

Nice To Haves

Hospitality Management college students or recent graduates are highly desired

Responsibilities

Represent Action Property Management and the Association by greeting residents, guests, and other visitors in the motor court or at the Front Desk in a welcoming and professional manner.
Politely welcome people who may drive or walk up to the motor court and front door by introducing themselves to those that they are unfamiliar with or welcoming those with whom they are familiar by name.
Be familiar with the parking structure and where resident and visitor vehicles are to be parked, be familiar with which vehicle belongs to each resident, and where their keys are hung in the lockboxes.
Valet park all resident, guest, and visitor vehicles that enter the building in the appropriate spaces.
Perform package check-in and delivery and bell service as needed, including assisting people with the removal of personal items, such as luggage, groceries, packages, etc., from vehicles for transport to their respective unit(s).

Benefits

Career Growth Opportunities.
Annual Bonus - based on tenure.
Full uniform and dry cleaning provided
Flexible Schedules
Fun Team Oriented Environment â Holiday celebrations, Staff Appreciation Lunches, Training & Mentoring
Birthday Holiday: Enjoy a special day off to celebrate your birthday.
One-on-One Mentoring: Receive personalized guidance and support for your professional growth.
10 Daysâ Vacation: Take time to relax and recharge with generous vacation days.
Team Member Incentive Program: Earn rewards for your hard work and dedication.
Comprehensive Health Benefits Plan: Our comprehensive benefits package includes medical, dental, vision, 401(k) with company match, and life and disability support for qualifying team members.
Pet Insurance: Care for your furry friends with our pet insurance options.
Year-End Bonus: Celebrate your contributions with an annual bonus.
Employee Discounts: Enjoy discounts on retail, travel, and entertainment through LifeMart.