About The Position

The Lobby Ambassador for Valley Coffee Co. is a dual-craft role designed for someone who loves both precision and personality. This position bridges the rhythm of daytime coffee service with the energy of evening cocktails, helping transform the lobby into an all-day gathering place. You are equal parts maker and host; delivering quality beverages while creating moments of connection that keep guests lingering just a little longer. This role is ideal for someone who sees beverage service as an experience, not a transaction.

Requirements

  • High school education or equivalent education/experience.
  • Three to Six months in a food and beverage services environment or establishment.
  • Able to mix drinks correctly.
  • Provide exceptional service to all guests.
  • Able to multitask and handle all the equipment especially in a bar that uses modern technology.
  • Must have manual coordination to punch buttons, grasp items in hand and to balance and carry trays loaded with food and beverage.
  • Able to read, speak, and understand English.
  • Communicate information and hotel services to management, staff, and guests.

Nice To Haves

  • Hotel experience preferred.

Responsibilities

  • Craft high-quality espresso and coffee beverages with consistency and care
  • Educate guests on coffee offerings, seasonal features, and flavor profiles
  • Maintain a clean, organized, and visually inviting coffee station
  • Create a warm, conversational guest experience that encourages return visits
  • Prepare and serve beer, wine, and curated cocktails with confidence and flair
  • Act as a host for the lobby in the afternoon and evening — engaging guests, sparking conversation, and building community
  • Guide guests through beverage selections and pairings in a relaxed, elevated way
  • Support evening activations, music, or special lobby moments as needed
  • Deliver intuitive, gracious service that feels natural — never scripted
  • Maintain beverage quality, cleanliness, and presentation standards
  • Handle transactions accurately and efficiently
  • Collaborate closely with hotel and food & beverage teams to ensure seamless guest flow

Benefits

  • Competitive Salary
  • Daily Pay!
  • Team Member Hotel Discount Program
  • Uniforms Provided for most positions
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Paid PTO
  • 401k with employer match
  • Food and Beverage Discounts
  • Tuition Reimbursement

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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