Loaner Car Agent

Lexus of Winter ParkWinter Park, FL
3dOnsite

About The Position

As a Loaner Car Agent , you will play a vital role in creating a smooth and welcoming guest experience. You’ll assist with loaner vehicle coordination, ensure accurate record-keeping, and help maintain an efficient and guest-focused service operation.

Requirements

  • Must be 18 years of age or older
  • Must possess a valid driver’s license with a clean driving record
  • Energetic and professional appearance with a guest-first mindset
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong attention to detail and data-entry proficiency

Nice To Haves

  • Previous experience in customer service or automotive roles is a plus

Responsibilities

  • Warmly greet guests as they arrive at the Loaner Car office
  • Assist with check-in/check-out procedures and loaner vehicle paperwork
  • Accurately enter and update guest data in the Loaner Car Database
  • Ensure vehicles are clean, presentable, and ready for guest use
  • Communicate clearly with service advisors, valet staff, and management
  • Perform active, on-your-feet tasks including walking, standing, and occasional running

Benefits

  • Healthcare Coverage : BCBS Florida Medical, Dental & Vision
  • Financial Protection : Allstate Life, AD&D & Disability Insurance
  • Retirement Planning : 401(k) Plan
  • Paid Time Off : Vacation & Paid Holidays Including : Christmas Day, Thanksgiving Day, Labor Day, Memorial Day, July 4th, New Year’s Day
  • Career Advancement : Ongoing training and professional growth opportunities
  • All benefits apply to full-time associates only and are subject to eligibility and plan terms.
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