Loan Workout Specialist

Wells Fargo Bank•Des Moines, IA

1d•Hybrid

About The Position

Wells Fargo is seeking a Loan Workout Specialist to join our Legal Remedies Team in Unsecured Lending Operations (ULO). In this role, you will: Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area Evaluate risk and analyze account information including financial statements and total relationship Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale Conduct research and determine resolution for title and collateral perfection issues Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements Coach and assist less experienced colleagues Provide issue specific training and participate in departmental projects Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Requirements

2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

1+ years’ experience interpreting and researching Account Level Loan Origination Documentation and/or Legal Documents
Vendor Management experience that includes working with Attorney's, Agencies, Debt Settlement Companies and/or Judicial Systems
Advanced Microsoft Office suite skills
Proven experience with Credit Card, and/or Personal Lines and Loans
Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities and meeting deliverables
Ability to work effectively, as well as independently, in a team environment
Excellent verbal, written, and interpersonal communication skills
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities and meeting deliverables
Ability to read, interpret and comprehend complex legal documents
Experience using Enterprise Collections and Recovery System (ECAR)
Advanced experience in Adobe Acrobat Pro
First Data Resource (FDR), Hogan/SHAW, Operations Image Browser (OIB), XPM, and/or ICMP

Responsibilities

Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area
Evaluate risk and analyze account information including financial statements and total relationship
Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions
Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale
Conduct research and determine resolution for title and collateral perfection issues
Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables
Monitor portfolio for policy compliance and adhere to risk rating
Identify opportunities for process improvements within scope of responsibilities in Loan Workout area
Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements
Coach and assist less experienced colleagues
Provide issue specific training and participate in departmental projects
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals