Loan & Title Specialist
About The Position
At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! As a Loan & Title Specialist, you will be part of a dynamic, award-winning team dedicated to excellence, integrity, and making a difference both on and off the lot. Bergstrom Automotive values its team members and is dedicated to providing a supportive and rewarding workplace, offering competitive compensation, comprehensive benefits, generous time off, exclusive discounts, financial security, work-life balance, wellness support, team recognition, and career development.
Requirements
- Strong understanding of loan processing procedures, title regulations, and automotive sales processes.
- Exceptional attention to detail and organizational skills. Ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills with a focus on delivering exceptional service.
- Proficiency with finance and title software, as well as standard office applications (e.g., Microsoft Office).
- High school diploma or equivalent is required.
Nice To Haves
- Previous experience in automotive finance, loan processing, or title management is preferred.
- Additional certification in finance, accounting, or a related field is a plus.
Responsibilities
- Prepare and process loan applications, ensuring accuracy and compliance with all regulations and company policies.
- Handle all aspects of vehicle titling, including preparing and submitting title applications, resolving any title-related issues, and coordinating with state agencies.
- Work directly with guests to explain financing options, answer questions, and provide support throughout the loan and title process.
- Ensure all paperwork and documentation meet state and federal regulations, including privacy laws, credit application policies, and finance disclosures.
- Maintain accurate records of all loan and title transactions. Prepare reports and reconcile accounts as needed.
- Work closely with the sales and finance teams to provide a seamless experience for our guests. Communicate effectively with financial institutions to manage loan approvals and funding.
Benefits
- Competitive Compensation
- Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
- Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
- Exclusive Discounts: Save on vehicles, service, and parts
- Financial Security: 401(k) plan with company match (for full-time team members)
- Work-Life Balance: Paid holidays (for full-time team members)
- Wellness Support: Wellness Program
- Free Team Member Clinic
- Access to a Free Health Coach
- Employee Assistance Program
- Team Recognition: Employee Referral Program
- Career Development: Ongoing training and opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
