Loan Systems Analyst II

Lake Trust Credit Union

4d

About The Position

Support and enhance lending system solutions for members and team members. Collaborate with the
loan systems team to implement new technologies, solve system challenges, and execute projects
aligned with organizational goals. Ensure practical, effective, and efficient improvements in lending
systems while handling escalations and providing technical support for incidents and queries.

Requirements

• Knowledge typically acquired through the completion of a bachelor’s degree in computer science, business, or related field, or equivalent experience required.
• 2 - 4 years of programming, quality assurance, end user testing or related experience required.

Nice To Haves

• One year of lending or lending support experience preferred.

Responsibilities

• Participate in the design and support of lending systems, ensuring effective integration with interrelated systems.
• Facilitate user experience, workflows, system configurations, rate changes, and reports.
• Support system updates and workflow modifications for functionality improvements.
• Prepare, edit, and test loan documents to support new products and updates for compliance.
• Primary point of contact for loan system support escalations.
• Subject matter expert supporting indirect, real estate, underwriting, and other lending functions.
• Collaborate with end users to identify and communicate business requirements for products and systems.
• Deliver technical support, troubleshoot issues, and identify process improvement opportunities.
• Create test plans and ensure thorough validation for system updates.
• Lead testing for loan origination systems and lending projects of varying complexity, ensuring timely and accurate completion.

Benefits

• Financial wellbeing services
• 401(K) matching with up to 5% match
• Reduced health insurance
• Employee wellbeing services
• DE&I initiatives
• Work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level