Loan Support Analyst Sr - RL

PNC-posted 3 months ago
$37,440 - $60,000/Yr
Full-time • Mid Level
Miamisburg, OH
Credit Intermediation and Related Activities
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst, Sr. within PNC's Retail Lending - Mortgage Servicing organization, you will be based in Miamisburg, OH. The position is responsible for reconciling MSP and MERS (Mortgage Electronic Registration System) information as well as correcting any discrepancies. The position is also responsible for MERS reporting in daily, weekly, monthly, and yearly intervals.

  • Executes varied and complex transactions/processes utilizing standard procedures.
  • May have specific responsibility for one or multiple specialized products or functional areas in the consumer lending organization.
  • Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures.
  • Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions.
  • Identifies and may resolve exceptions; escalates appropriately.
  • May interact with customers and has assigned accounts or portfolio; meets customer needs, and completes requests within a timely manner.
  • Ensures the appropriate materials and documentation are available to complete transactions.
  • May assist with training/coaching of new hires.
  • May serve as a subject matter resource for the team.
  • Provides responses and documentation to inquiries and ad hoc requests.
  • Completes research and provides feedback on workflow and work received.
  • Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
  • Typically requires 4+ years of related business or functional experience.
  • Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Analytical Thinking
  • Capital Management
  • Compliance Requirements
  • Documentations
  • Due Diligence
  • Loan Documentation
  • Regulatory Compliance
  • Risk Mitigation Strategies
  • Medical/prescription drug coverage (with a Health Savings Account feature)
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short and long-term disability protection
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select programs fully paid
  • A robust wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 8 occasional absence days each year
  • Between 15 to 25 vacation days each year, depending on career level and years of service
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