Loan Setup Coordinator

WORKERS FEDERAL CREDIT UNION • Wyandotte, MI

72d • $21 - $26

About The Position

The Loan Setup Coordinator is responsible for issuing disclosures in compliance with regulations and ordering all services needed for the file. This role performs additional redisclosure requests through the active application to ensure strict compliance on all loans. The coordinator ensures all files are complete and compliant with Workers Credit Union policies, investor requirements, mortgage insurance standards, and applicable government loan regulations.

Requirements

• High School Diploma or Equivalent Required.
• 1 year of banking experience.
• Skilled in reviewing and validating application fees, ordering third-party reports and ensuring compliance with TRID and investor guidelines.
• Proficient in coordinating with internal teams and external partners, and maintaining clear communication with originators and processors to ensure timely and accurate closings.
• Known for attention to detail, efficiency in pipeline management, and delivering exceptional service while upholding confidentiality and organizational values.

Nice To Haves

• Strong knowledge of mortgage products and regulatory guidelines (including TRID, RESPA, and HMDA).
• Familiarity with loan origination systems, AUS platforms, and document management tools.
• Key skills include attention to detail, strong organization, effective communication, and strong ability to manage multiple files and deadlines simultaneously.

Responsibilities

• Review disclosure related data entered into the Loan Origination System (LOS) for accuracy.
• Ensure proper loan set-up within the LOS and loan structure is accurate according to loan program and type.
• Input good faith fee data, prepare impounds and prepaid taxes/insurance to ensure correct figures are disclosed.
• Prepare and review initial disclosure packages including the Loan Estimate.
• Ensure proper delivery of the disclosure package to members through eSign or mail.
• Monitor and provide revised Loan Estimates within three days of a changed circumstance.
• Review daily reports to ensure loans are disclosed according to regulation.
• Order and track required third-party reports such as appraisals, title, flood certifications, tax transcripts, and employment verifications.
• Provide exceptional customer service by promptly addressing member inquiries and concerns related to loan disclosures and setup.
• Support the origination and production process and ensure confidentiality of all borrowers and loan information.
• Uphold the Workers Credit Union 'Workers Way' culture through daily interactions and behaviors.
• Perform other duties as assigned to support departmental and organizational goals.

Benefits

• Comprehensive medical, dental and vision plans
• Basic life and AD&D insurance, short-term disability and long-term disability
• 15+ days of paid time off (PTO) per year
• Up to 16 hours of volunteer time off (VTO) per year
• 11+ paid holidays
• 401(k) that includes a Safe Harbor Match of up to 4%
• Tuition Reimbursement Program
• Mental health resources including an Employee Assistance Program (EAP)
• Individualized learning and development programs

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED