Loan Servicing

1st Security Bank • Lacey, WA

277d • $20 - $21

About The Position

This position is located out of our Lacey or Mountlake Terrace Headquarters and is a full-time in office position. A GREAT PLACE TO WORK AND BANK. Join our team! 1st Security Bank team members deliver service that 'WOWs' each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams! If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 9 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm.

Requirements

• High school graduate or equivalent
• Ability to work well in a fast-paced team environment
• Proficient with MS Office products
• Skilled in Microsoft Office Products and other Database software
• 45+ WPM typing speed and 10-key experience

Responsibilities

• Provides exceptional customer service via phone, email, and internal department interaction
• Demonstrates a strong attention to detail in all daily functions and the ability to perform the same daily tasks without losing focus
• Funds new consumer loans and reviews new fundings daily for a variety of loan products, including Indirect, Auto, Boat, and Personal Line of Credit loans
• Processes and reviews automatic payment setup, change, and cancellation requests daily
• Processes and reviews address change requests daily
• Processes coupon book order requests on a regular basis
• Introduction to processing and reviewing solar loan recast requests
• Introduction to processing and reviewing due date change requests
• Introduction to processing consumer loan funding proceeds corrections
• Print and mail daily notices and statements as needed
• Performs other duties and tasks as assigned

Benefits

• Full medical, dental, and vision coverage for individual or family plan
• Life insurance
• Long- and short-term disability insurance
• 401K matching program
• Paid sick and vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED