Loan Servicing Support - Admin I

FS Bancorp • Mountlake Terrace, WA

69d • $20 - $23

About The Position

Join our team! 1st Security Bank team members deliver service that 'WOWs' each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams! If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5-star Bank in Washington State by Bauer Financial, an independent bank rating firm.

Requirements

• High school diploma or equivalent and at least one year experience within a financial institution preferred
• Basic knowledge of all applicable Regulations that pertain to this position is required
• Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures and related programs
• Must possess a valid Washington State driver's license
• Must be bondable
• Proficient in Microsoft Office Products and other Database software

Responsibilities

• Process Consumer Loan and Mortgage Loan payments
• Organize and distribute the Loan Servicing Mail
• Processes checks by phones E-forms and Debit card payment request
• Monitors department shared email inbox - including correspondence from both internal and external sources
• Review and process return payments for Consumer and Mortgage Loans
• Provide operational support for retail branch staff
• Prints and prepares servicing letters for mailing
• Process Wires for Consumer and Consumer Charge off Loans
• Maintains fax machine, copier and printer and communicates with equipment vendors for servicing
• Introduction to balancing and reconciling accounts and general ledgers
• Process Consumer and Mortgage Loan maintenance requests
• Assist with all general service and operational tasks
• Demonstrates a strong attention to detail in all daily functions and the ability to perform the same daily tasks without losing focus
• Assists walk-in visitors
• Performs other duties as assigned

Benefits

• Full medical, dental, and vision coverage for individual or family plan
• Life insurance
• Long-term disability insurance
• 401K matching program
• Paid sick and vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Management of Companies and Enterprises
• Education Level: High school or GED
• Number of Employees: 251-500 employees