Loan Servicing Specialist

Banesco USA
3dHybrid

About The Position

Banesco USA is seeking a Loan Servicing Specialist for our Loan Operations unit.

Requirements

  • Education: Associate degree or equivalent experience
  • Experience: Three (3) to Five (5) years of experience in the Banking industry, preferably in loan servicing/operations department.
  • Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)
  • Knowledge of Participated and Syndicated Loans is required.
  • Knowledge of Jack Henry is required.
  • Knowledge of Cognos is highly preferred.
  • Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.
  • Strong verbal and written communication skills, ability to communicate at all levels of the organization.
  • Strong attention to detail and accuracy.
  • Ability to multi-task, with strong organization, time-management and prioritizing skills.
  • Customer service skills, ensuring satisfaction of both internal and external customers.
  • Ability to work in a team environment.
  • Knowledge of related State and Federal banking compliance regulations and operational policies.
  • Ability to understand and comprehend instructions, procedures and policies ensuring compliance with the Bank’s policies and procedures.
  • Problem solving and analytical skills in order to identify problems.

Nice To Haves

  • Knowledge of Cognos is highly preferred.

Responsibilities

  • Responsible for assisting customers, bank staff, government agencies and insurance agents in inquiries and/or research related to escrow disbursements, loan servicing and insurances.
  • Responsible for assuring proper input of all types of insurances in the Jack Henry system, ensuring required fields are completed, including flood determination information.
  • Responsible for preparing flood expiration notices within the time frame stipulated by regulations.
  • Monitors all insurances via the tickler system and disburse funds for the payment of insurance premiums for the loans in escrow.
  • Responsible for assuring real estate taxes are properly entered when new loans are booked in Jack Henry and the folio numbers with legal description are sent on a timely basis to CoreLogic for accurate tracking.
  • Responsible for processing escrow disbursements and preparing the checks to pay agents and/or insurance companies.
  • Assists in the reconciliation of the flood determination and tax service fee general ledger accounts on a monthly basis.
  • Prepares satisfaction, partial release and UCC on paid-off loans.
  • Responsible to send letters to borrowers informing them of delinquency in taxes.
  • Responsible for reviewing insurance and real estate tax tickler report on a weekly basis to ensure no lapse in coverage or delinquent taxes.
  • Responsible preparing of insurance and real estate tax tickler reports from Cognos on a monthly basis.
  • Responsible to perform escrow disbursements, escrow analysis as needed.
  • Responsible for processing escrow analysis on an annual basis as needed.
  • Responsible for completing annual training program assigned.
  • Responsible for preparing UCC-3 Continuations as needed.
  • Responsible for preparing payoff and partial release letters.
  • Backup for preparing the daily PLC reconciliation.
  • Performs other functions and/or duties as assigned.

Benefits

  • Competitive Salary.
  • PTO
  • Hybrid Work Model (remote and on-site work)
  • Tuition Reimbursement.
  • Paid Parental Leave
  • Medical, Dental, Vision
  • 401k
  • Life Insurance
  • Supplemental Insurances
  • Short-Term & Long-Term Disability

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

251-500 employees

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