Loan Servicing Specialist II
Navient Solutions•Fishers, IN
455d•Hybrid
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About The Position
The Loan Servicing Specialist II is a customer service role focused on maintaining existing loan accounts and responding to inquiries from various stakeholders, including borrowers, schools, and lenders. This position requires strong problem-solving skills and the ability to work in a fast-paced environment, ensuring accurate account management and customer communication. The role involves financial adjustments, status adjustments, and customer service, with opportunities for career advancement within the company.
