Loan Servicing Specialist II
About The Position
Responsible for the servicing and administration of a portfolio of complex syndicated, bilateral, and wholesale loans where CoBank may be the Administrative Agent, a syndicate lender, or a direct lender. Acts as the liaison and operational point of contact for borrowers, syndicate lenders, Farm Credit System partners, and internal CoBank departments. Identifies, analyzes and resolves issues, answers questions, and proactively identifies loan administration challenges and risks to support quality control. Works collaboratively with teammates and stakeholders to facilitate continuous process improvement by leveraging operational excellence principles.
Requirements
- High school diploma or GED required
- 2 years of experience, preferably in banking or financial services. required
Responsibilities
- Performs all loan servicing and administration activities in expected timeframes and according to documented policies and procedures, including:.
- Processes payment application, funds disbursement, and rate setting transactions in ACBS, and notifiesy syndicate members and sold participations of transactions.
- Books new borrowers, credit facilities, loans, letters of credit and fees in loan administration systems.
- Completes ongoing customer, credit facility, and loan level maintenance.
- Reviews, documents, and resolves items appearing on reconciliations and control reports timely and accurately.
- Supports non-processing tasks, initiatives, and projects.
- Reads and interprets credit agreements as they relate to loan servicing and administration.
- Serves as “Mission Critical Personnel” for business continuity and reduced staffing scenarios.
Benefits
- Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays
- Competitive Compensation & Incentive
- Hybrid work model: flexible arrangements for most positions
- Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
- Robust associate training and development with CoBank University
- Tuition reimbursement for higher education
- Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match
- Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
- Associate Resource Groups: creating a culture of respect and inclusion
- Recognize a fellow associate through our GEM awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
