Loan Servicing Coordinator

Trustco Bank • Schenectady, NY

388d

About The Position

The Loan Servicing Coordinator at Trustco Bank is responsible for ensuring that all bank loans are accurately entered, updated, and maintained in both electronic and paper formats. This role is crucial for adhering to compliance regulations related to loan servicing and involves daily interactions with customers, attorneys, and other bank personnel to address credit concerns and manage loan servicing tasks.

Requirements

• High School Diploma or equivalent education or experience.
• Effective verbal and written communication skills.
• Well organized with the ability to manage multiple tasks and work to time sensitive deadlines.
• Ability to work well independently and in groups.
• Working knowledge with Microsoft Office Programs, specifically Excel and Word.

Nice To Haves

• A bachelor's degree in a business-related field.

Responsibilities

• Perform daily tasks such as loan payoffs, new loan setup, insurance tracking, and preparation of mortgage satisfactions.
• Support and communicate with customers, attorneys, insurance agents, and other bank personnel.
• Correspond with customers, attorneys, insurance agencies, and bank personnel regarding residential and commercial credit concerns.
• Verify prior day's work to ensure proper dual control.
• Maintain and track daily, weekly, and monthly reports.
• Knowledge of Flood and Flood Escrow Regulations and Requirements and tracking.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED