Loan Sales Specialist

OneMain Financial • West Mifflin, PA

20h • Onsite

About The Position

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. This role offers professional development and advancement opportunities in a dynamic and supportive environment, with competitive compensation based on individual and team success. OneMain Financial (NYSE: OMF) is a leader in providing responsible access to credit for nonprime customers, dedicated to improving the financial well-being of hardworking Americans since 1912. The company offers personal loans, credit cards, and other products to help customers with critical financial needs like debt consolidation, home and auto repairs, medical procedures, and extending household budgets. With over 1,300 community branches across the U.S., OneMain serves millions of customers in person, by phone, and online. The company is committed to an inclusive culture, career development, and community impact.

Requirements

• High School Diploma or GED

Nice To Haves

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees