The position is responsible for establishing advanced quality controls and implementing continuous improvement standards and procedures for State Bank. The role involves collaboration with the Risk Management Group to understand changes in regulatory requirements across Mortgage, Consumer, and Commercial Business Lines, coordinating implementation with Operations Leaders, and establishing operational metrics to proactively identify defects in production. The individual will work closely with the CTIO, QC Manager, and other Directors in Operations to execute specific departmental goals, determine work procedures, and drive required quality standards. Compliance with all operating policies and procedures is essential, along with effective communication and periodic reporting.
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Industry
Credit Intermediation and Related Activities
Education Level
Bachelor's degree