Loan Processor - C04

Citi•Van Buren Charter Township, MI

About The Position

Works with limited supervision. Requires specialized functional area skills and knowledge of a specific product set. Works under limited supervision. Manage pipeline of loans to ensure data integrity of all data and process inputs Review loan file to verify procedures per guidelines Order necessary documents Follow-up with vendors to obtain required documentation Communicate with customers to ensure level of satisfaction Clear prior to close conditions (with signature) Partner with underwriting on difficult/exception issues Review the Closing Disclosure with the customer prior to the scheduled closing Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers. Resolves complex issues and performs most complex servicing activities under Limited supervision. Works on complex projects. Occasionally mentors lower level processors. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.

Requirements

1-3 years relevant experience
Prior loan processing experience or finance experience
Excellent interpersonal, communication, follow-up & relationship building skills
Must have the ability to multi-task, be detail oriented & results driven
Consistently demonstrates clear and concise written and verbal communication
High School diploma or equivalent

Responsibilities

Manage pipeline of loans to ensure data integrity of all data and process inputs
Review loan file to verify procedures per guidelines
Order necessary documents
Follow-up with vendors to obtain required documentation
Communicate with customers to ensure level of satisfaction
Clear prior to close conditions (with signature)
Partner with underwriting on difficult/exception issues
Review the Closing Disclosure with the customer prior to the scheduled closing
Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers.
Resolves complex issues and performs most complex servicing activities under Limited supervision.
Works on complex projects.
Occasionally mentors lower level processors.
Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards.
The technical procedures for this level are well defined.
Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function.
Exchanges moderately complex information with others.
There may be occasional handling of awkward contacts.
Basic knowledge of the organization and its policies required.
Applies research, information gathering and analysis skills to factual information.
Applies judgment based on practice and precedence.
Selects the best course of action from a broad array of defined options, understanding the consequences of each.