Loan Processor

Affinity Federal Credit Union•Basking Ridge, NJ

4h•Hybrid

About The Position

In order to continually provide our members with the highest level of service, we are seeking an experienced, results-oriented and service-focused individual to join our consumer lending team in the role of Consumer Loan Processor. This will be a hybrid position working partly at home and partly at our corporate headquarters in Basking Ridge, New Jersey. The Consumer Loan Processor is responsible for funding all direct loan applications. Completes all processing functions including monitoring applications, discussing loan details with members, handling member inquiries and delegating calls. The starting salary range for a new hire in this position is $50k-$55k. Affinity strives to maintain balance between our employees’ personal and professional responsibilities. All full-time employees receive a highly competitive and multi-faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription coverage, 401(k) plan, profit sharing, and generous paid time off. As an Affinity employee you are eligible for discounts on our products and services, earn paid time off for volunteering, and much more. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Tuition Assistance Program. Affinity Federal Credit Union is an Equal Opportunity Employer. Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability or sexual orientation. Explore career opportunities with Affinity and belong to something better.

Requirements

1-2 years of related experience preferred.
Financial institution experience preferred.

Responsibilities

Thoroughly and accurately process, finalize and book consumer loans.
Collecting and uploading documents. Ensure validity and accuracy of all supporting documentation required for each loan type.
Communicates loan decision and status to members. Obtains information concerning member’s loan needs by thoroughly reading Loan Origination System (LOS) notes and conditions and relaying all necessary action items to the member.
Ensures applications are completed in accordance with Affinity’s policies, procedures, and guidelines prior to funding.
Answer phones and delegate calls as necessary
Processes and distributes mail
Manages all processor status queues
Provide support to underwriters, supervisor and manager on special projects as needed.
Builds and maintains member relationships
Contacts members regarding their loan application decision, discusses member’s individual financial needs and cross-sells Affinity’s products and services to satisfy those needs.
Handles branch and call center related questions concerning members loan applications.
Maintains knowledge of all marketing promotions, products, services, policies and procedures