Loan Processor

Blue Eagle Credit UnionRoanoke, VA
17d

About The Position

SUMMARY The Loan Processor I is responsible for supporting the Credit Union's loan portfolio growth through building employee and appropriate vendor relationships, ensuring employee adherence to all lending regulations, as well as ensuring accuracy, verifying completeness, data entry, and storage of all lending data and documentation. We may be a great fit for you if you are: Organized Detail oriented Committed to exceptional service Strong in oral and written communication skills Able to handle challenging conversations and help members through difficult financial situations Comfortable working with people at all levels of an organization and building teamwork A strong influencer, with ability to overcome member objections or concerns and get results Effective in applying critical thinking and problem-solving skills to meet team and member needs Able to demonstrate initiative, commitment to continuous learning, and the ability to adapt to changing demands and requirements Comfortable working in a fast-paced environment with frequent interruptions, occasional short deadlines, and stressful situations Able to handle sensitive and confidential information and ensure privacy; and computer literacy (Google Applications and Microsoft Office) What Blue Eagle brings to the table for our Team Members: Quarterly BONUS earning potential Immediately begin earning up to 160 hours of PTO per year (4 weeks) Paid holidays (an additional 10 days off per year) FREE health, dental, vision insurance, in addition to a credit union HSA contribution FREE telemedicine services for all team members (and your immediate family) 401(k) plan with company match of 100% up to 6% Active wellness program with gym membership reimbursements and more! Additional benefits such as cancer, critical illness, accident, and life insurance options Dependent Care flexible spending account Mental Health resources Community involvement opportunities provide an additional 8 hours of paid time off to serve Career development

Requirements

  • A high school diploma
  • Prior experience in a customer service environment with demonstrated ability to problem solve

Nice To Haves

  • Experience collecting on past due accounts and loans
  • Experience working in a bank or credit union
  • Experience with Google Applications: Docs, Sheets, Gmail, Calendar

Responsibilities

  • supporting the Credit Union's loan portfolio growth through building employee and appropriate vendor relationships
  • ensuring employee adherence to all lending regulations
  • ensuring accuracy, verifying completeness, data entry, and storage of all lending data and documentation

Benefits

  • Quarterly BONUS earning potential
  • Immediately begin earning up to 160 hours of PTO per year (4 weeks)
  • Paid holidays (an additional 10 days off per year)
  • FREE health, dental, vision insurance, in addition to a credit union HSA contribution
  • FREE telemedicine services for all team members (and your immediate family)
  • 401(k) plan with company match of 100% up to 6%
  • Active wellness program with gym membership reimbursements and more!
  • Additional benefits such as cancer, critical illness, accident, and life insurance options
  • Dependent Care flexible spending account
  • Mental Health resources
  • Community involvement opportunities provide an additional 8 hours of paid time off to serve
  • Career development

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

51-100 employees

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