Loan Processor

Orchard•Charlotte, NC

1h•Remote

About The Position

Orchard is looking for a Loan Processor to support all operational aspects of the mortgage transaction process. You will be responsible for gathering and processing all loan documentation and ensure compliance with policy, regulatory, and loan terms on a lender-by-lender basis. The ideal candidate has experience working in a fast-paced environment with a focus on mortgage loan processing and providing exceptional customer service. This is a full time role that will report into the Mortgage Operations Manager. This position can be remote in any of the Orchard hiring locations (TX, GA, CO, NY, CA, WA, NC, MI, TN, or AZ), though you must be willing to work east coast or central time zone hours.

Requirements

2+ years experience with mortgage loan processing in Conventional, FHA, and VA loan types.
Basic knowledge of Fannie/Freddie guidelines. Ability to problem solve underwriting conditions based on guidelines.
Experience with managing loan volume of 15-20 closings per month.
Experience with TPO/Broker processing model and mortgage POS and LOS systems required
Proficiency in DU/DO/LPA, as well as familiarity with FHA Connection and VA Portal
Excellent organization, communication, and time management skills.
Analytical skills with strong attention to detail
Good judgment and the ability to work independently and ethically
Ability to multitask, work well under time constraints and within deadlines
Commitment to working as a team-player
Proficient in Microsoft Word, Outlook, Excel, and Google-Suite

Responsibilities

Review and understand the client URLA for both purchase and refinance loan transactions.
Review initial client documentation to loan structure and package loan submission.
Breakdown underwriting conditions and communicate documents needed to clients.
Calculate financials (income, assets, and liabilities) per lender requirements.
Review, read, and understand client credit reports.
Review and understand debt to income ratios.
Respond to customers’ general questions, inquiries, and concerns while following escalation procedures when necessary.
Manage loan transactions from initial submission to underwriting through clearance to close.
Update customers, real estate agents, and title companies on the loan’s progress and status.
Provide top-notch customer service by effectively communicating and cooperating with team members and customers.
Process Conventional, FHA, VA, Non-QM, and Proprietary Bridge loans