Mortgage Loan Administrator

Ledyard National Bank•Lebanon, NH

1d•Hybrid

About The Position

Under general supervision and in accordance with established policies, you’ll process loan applications from initial file setup through closing—including new mortgages, home equity loans, and construction loans. You’ll establish loan files, order and track required documentation (verifications, appraisals, flood certifications, legal work), generate and re-disclose Loan Estimates and Closing Disclosures, prepare commitment letters and investor packages, run APRs after rate pricing, and maintain accurate, complete records across all relevant systems. You’ll monitor loan conditions per the commitment letter, update application documents per investor and regulatory requirements, prepare Adverse Action as directed, and back up the closer in assembling closing packages—always delivering courteous, professional service to borrowers, brokers, attorneys, and internal partners while complying with all regulatory standards (including BSA/AML). This position is a hybrid with a primary location at the operations center in West Lebanon, NH.

Requirements

Detail-driven
Organized communicator
Strong math skills
Proficiency in mortgage processing software
Ability to prioritize multiple deadlines
Uphold documentation accuracy
HS diploma or GED required
Minimum two years of progressive banking experience (in lieu of formal education) required

Nice To Haves

AA/BS in business, finance, or accounting preferred
Familiarity with secondary market requirements
Rate lock redisclosures
Cross-training across departmental functions

Responsibilities

Process loan applications from initial file setup through closing—including new mortgages, home equity loans, and construction loans.
Establish loan files, order and track required documentation (verifications, appraisals, flood certifications, legal work)
Generate and re-disclose Loan Estimates and Closing Disclosures
Prepare commitment letters and investor packages
Run APRs after rate pricing
Maintain accurate, complete records across all relevant systems
Monitor loan conditions per the commitment letter
Update application documents per investor and regulatory requirements
Prepare Adverse Action as directed
Back up the closer in assembling closing packages
Deliver courteous, professional service to borrowers, brokers, attorneys, and internal partners while complying with all regulatory standards (including BSA/AML).