Loan Processor II, Indirect Lending

BMO

97d • $41,714 - $50,000

About The Position

The Loan Processor II, Indirect Lending position involves the day-to-day delivery of critical lending operations processes, including loan administration and servicing activities. The role supports the execution of payments, transactions, service requests, administrative activities, and fulfillment of stakeholder inquiries/requests within relevant service level agreements. The position requires collaboration with stakeholders to promote efficient processes and workflows, establish positive working relationships, and achieve business results while delivering an excellent customer and employee experience. The lending operations encompass specialized processes for mortgages, consumer lending products, leasing, and commercial lending products. The role also supports change management, organizes work information for accuracy, executes routine tasks, performs administrative tasks, and provides timely processing of service requests and transactions. Additionally, the position involves data entry, documentation management, communication with stakeholders, and the development of tools and training focused on business results.

Requirements

• Typically between 1 - 2 years of relevant experience.
• Post-secondary degree in a related field of study desirable or equivalent combination of education and experience.
• Knowledge and experience using relevant systems and technology.
• Good understanding of the business unit's key products and services, processes, and controls.
• Knowledge of risk and regulatory requirements of the business.
• Good prioritization skills.
• Proficient in PC skills (MS Word, Excel, PowerPoint).
• Good verbal and written communication skills.
• Good organization skills.
• Good collaboration and team skills.
• Good analytical and problem-solving skills.

Responsibilities

• Deliver day-to-day lending operations processes including loan administration and servicing activities.
• Support execution of payments, transactions, service requests, and administrative activities.
• Collaborate with stakeholders to promote efficient processes and workflows.
• Organize work information to ensure accuracy and completeness.
• Execute routine tasks such as service requests and transactions within service level agreements.
• Perform administrative tasks including documentation management.
• Provide accurate and timely processing of service requests and transactions.
• Communicate and collaborate with internal and external stakeholders.
• Support development and implementation of new processes and systems.
• Analyze issues and determine next steps; escalate as required.

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree