Capital City Home Loans Loan Processor I - Capital City Bank _ More than your bank, your banker. Hours Mon - Fri 40 Hours General Summary Prepare and process mortgage loan files from application through approval. This involves obtaining all necessary documentation as well as ensuring compliance with the bank, regulatory and investor guidelines and customer service standards. Acts as a liaison between the Loan Officers, the borrower(s) and various departments throughout the company. All associates at Capital City Bank, Capital City Wealth, and Capital City Home Loans have access to confidential client information and must practice discretion at all times. Principal Duties and Responsibilities Prepare loan files for submission to underwriting. Responsible for maintaining constant & effective communication with borrower(s) throughout the loan process. Review and verify each file to ensure that all information is correct and current. Order credit reports, title commitments, surveys, and appraisals from the appropriate parties and review them for acceptability prior to submitting for approval. Responsible for assisting the post-closing and/or quality control department in obtaining any missing documentation needed in order to render a loan saleable into the secondary market. Review the pipeline reports daily to ensure accuracy of closing dates, program changes, loan amount changes and current status. Send complete loan packages to appropriate underwriter for final approval and validation. Responsible for adherence with all federal, state, and agency compliance standards as defined by CCHL's Compliance Department. Employer determines the essential functions of the job. All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Wealth, and Capital City Home Loans, with department managers setting the standard. Associated Duties Provides additional support to manager and department colleagues. Completes all assigned/required Bank training within established timelines.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees