Loan Processing Specialist III

Orrstown Financial Services • Shippensburg, PA

362d

About The Position

Take the lead as subject matter expert on essential duties of a Loan Processing Specialist I and II; guide projects within scope of department; coach and work with the team to identify and implement process efficiencies; deliver internal support to other business lines and the branches via phone and email.

Requirements

• Bachelor's degree in related field preferred.
• Minimum four (4) years of experience in loan processing.
• Established experience with Jack Henry banking software.
• Solid working knowledge of Microsoft Office.
• Strong analytical, problem solving, independent judgment and decision making skills.
• High level of organization and attention to detail.
• Ability to effectively multi-task and work within compressed time frames.

Responsibilities

• Provide subject matter expertise on maintenance requests including new loan input for commercial, consumer and mortgage.
• Track missing or pending items for consumer and mortgage loans.
• File vehicle lien information using electronic lien filing systems.
• Input loan denial and withdrawn application data.
• Identify and resolve customer inquiries and issues in a timely manner.
• Interact with various business lines to achieve shared customer servicing goals.
• Electronically image, index and maintain loan documentation using computer systems.
• Interpret attorney prepared documentation to accurately board the loan.
• Conduct activities related to the completion of legal documentation to perfect the Bank's security interest.
• Understand tax reporting guidelines relating to loan operations.
• Conduct data entry of reportable information including mortgage interest and points.
• Review loans for compliance and perform loan level data on each loan.
• Lead in completing and coordinating special lending-related projects.
• Communicate proficiently with lenders to answer questions and resolve discrepancies.
• Organize and present training materials on policy and procedure updates.
• Identify patterns or connections between situations and underlying issues.
• Coordinate specific work tasks with personnel from applicable departments.
• Attend regularly scheduled coaching and counseling sessions.
• Abide by current laws and organizational policies to promote a harassment-free environment.
• Perform other duties as assigned.

Benefits

• Regular and predictable attendance.
• Reasonable accommodations may be made for individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees