Loan Processing Manager

COMMUNITY NATIONAL BANK•Topeka, KS

3h•Onsite

About The Position

This position will perform a variety of operational, loan processing, loan closing, loan servicing and quality control functions to support the organizational goals of Community National Bank.

Requirements

High School diploma required.
7+ years of experience in Loan Operations/Processing required.
Excellent analytical skills with an aptitude for determining root cause and identifying solutions during the loan closing and disbursement processes.
Full comprehension of policies, procedures, and applicable regulatory requirements.
Share the responsibility for ensuring a satisfactory and expected performance of the relevant product business including overall profitability and financial Key Performance Indicator
Requires a high degree of confidentiality.
Exceptional organizational skills, time management skills and be a self-starter.
Requires being reliable, responsible, and dependable to fulfill the obligations of this role
Knowledge of Microsoft office (word, excel, PowerPoint, etc.)

Nice To Haves

Bachelor’s degree in finance, accounting, or business management preferred.
Advanced knowledge of lending practices and general loan audit compliance procedures preferred.

Responsibilities

Management oversight of a team of individuals, providing direction, support and training to the team as needed.
Establish procedures for the ongoing monitoring of items outstanding and/or required by the loan approval and loan documents through maturity.
Responsible for improving the overall quality of reporting in Suntell, FiServ and Compliance One.
Process and review all consumer, agricultural and commercial loans in accordance with all state and federal regulations as well as CNB loan policy and procedures.
Keep informed of all original, processing, appraisal, underwriting, and closing requirements.
Review all loan documentation for accuracy and completeness.
Oversee loan closing and servicing to include payment posting, loan codes, escrow and participations.
Adhere to CNB policies and procedures and comply with legal and regulatory requirements.
Monitor receipt of all loan closing due diligence (flood accuracy, documents signed, title, appraisal etc.).
Prepare instructions for the application of funds received for paydowns and/or loan payoffs.
Review and pay monthly invoices for the loan operations and processing department.
Manage customer inquiries (phone, email and walk-ins).
Responsible for training processors and assigning training opportunities for team.
Assist in audit preparation as needed.
Support CNB’s strong relationship culture through quality customer service and superior product knowledge
Provide superior customer service by resolving problems efficiently and responding timely.
Identify and implement solutions to problems in general and urgent matters.
Actively seek to add and enhance knowledge regarding developments and current trends in the industry.
Seek counsel of supervisor on financial concerns or other issues as appropriate
Foster a collaborative team environment.
Recommend policies and procedures as it relates to area of responsibility
Participate and attend meetings as requested
Follow CNB’s policies and procedures