Loan Operations Analyst - Bilateral Team - B11 - New Castle, DE - Hybrid

Citigroup

246d • $61,870 - $86,330

About The Position

A Loan Operations Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Requirements

• 2-5 years relevant experience.
• Ability to work well under pressure and multi-task with a sense of urgency.
• Proactive to escalate issues and drive change on process.
• Deliver results and able to meet tight deadlines.
• Ability to collaborate with team members within and outside of own team.

Responsibilities

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Independently process and close loans within a complex loans operation environment.
• Integrate a solid understanding of industry and business standards and practices of loan documentation processes.
• Deal with most loan-related problems independently and have some latitude to resolve complex issues.
• Apply judgment when interpreting data, preparing reports, and present findings to management.
• Make resolution recommendations based on identified trends and facts.
• Design and analyze complex reports often related to loan documentation processes to satisfy management requirements.
• Participate in and support the implementation of projects and process improvement initiatives.
• Interpret data and make recommendations for the launch of new products/services and upgraded platforms.
• Identify policy gaps and formulate policies to support the streamlining of related work processes.
• Minimize risk to the bank through a solid understanding of procedural requirements.
• Serve as a checker for systematic transactions as a last line of defense.
• Timely escalation and resolution of all inquiries and issues related to loan documentation.
• Provide informal guidance and/or on-the-job training to new team members.
• Work closely with own team and internal stakeholders to meet client needs.
• Interact with external customers to disseminate or explain information.
• Appropriately assess risk when business decisions are made.

Benefits

• Medical, dental & vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree