LOAN OFFICER

Baycoast Bank•Swansea, MA

7h•Hybrid

About The Position

Originates real estate mortgages by sourcing prospective customers and proactively solicits new residential mortgage business. Continually identifies, develops, and maintains a quality network of referral sources to generate mortgage sales to meet quarterly loan quality and production goals. Visits local Realtors, builders, accountants and utilizes available lead referral sources to identify prospects to obtain their individual sales results.

Requirements

Employees must have an NMLS license or obtain and maintain a license as a condition of employment.
2+ years of recent mortgage loan origination or similar sales background
Excellent business acquisition and customer service skills and the ability to develop and maintain quality client relationships
Knowledge of conventional and government lending requirements
Knowledge of mortgage processing/underwriting/closing requirements
Knowledge of federal and state regulations concerning real estate lending
Time management skills including the ability to prioritize workload
Knowledge of Microsoft Office Products.

Nice To Haves

College degree preferred
Bilingual: Spanish/Portuguese a plus

Responsibilities

Conducts sales efforts to self-generate residential real estate mortgage activity.
Identifies prospects and originates real estate mortgages loans via the internet, phone, or mail or in person at the customer’s convenience.
Visits local Realtor’s, attorneys, accountants, and other centers of influence in addition to using lead referral sources to facilitate the MLO’s mortgage sales efforts
Originate mortgage applications in adherence to company and investor program and pricing guidelines
Prepares and distributes required documents to borrowers at time of application in compliance with applicable lending regulations. Maintains a thorough working knowledge of applicable laws and guidelines as they relate to mortgage lending and adheres to all compliance requirements.
Collects all required documentation from prospective borrowers at time of application and maintains prompt follow-up with customers for additional required documentation to effectively complete the sales cycle, ensuring maximum customer satisfaction throughout the process.
Maintains a pipeline of high-quality loans and manages customer experience and expectations throughout the process. Communicate effectively with the applicants and all other parties to the transaction to maximize customer service.
Attends Open Houses, Realtors meetings, Homebuyer seminars and business networking events and all other business development opportunities at the mortgage originator’s discretion and as they deem necessary to effectively promote their sales efforts.
Maintains a current registration with the Nationwide Multistate Licensing System (NMLS).
Embraces the Bank’s commitment to Solutions by seeking and recognizing opportunities to refer new business to different areas of the Bank, BayCoast Insurance, Plimoth Investment Advisors, BayCoast Mortgage Company, Teamwork Funding, and Priority Funding.
Behavior and performance align with the guiding principles and purpose that define the organization’s mission (To provide exceptional service and solutions for our community), and core values (Take pride in what I do; Believe that what I do is important; Care about people; Have a positive attitude).