Loan Officer

IH Mississippi Valley Credit Union•Davenport, IA

13d•$19 - $22•Onsite

About The Position

IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member focused Loan Officer with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills. If you excel at connecting with people and providing superior service, your experience will be a great match. As a Loan Officer, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based in Davenport, Iowa. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support: Outstanding Training; We are committed to learning new skills and growing personally & professionally

Requirements

High School Diploma or equivalent, additional education in finance, business or related field is a plus.
Proven ability to identify and pursue new sales leads and business opportunities.
Proven success in new account opening and consumer loans origination.
High level of integrity and commitment to exceptional member service with genuine desire to help others.
Strong interpersonal and communication skills; ability to build rapport quickly.
Strong attention to detail skills and commitment to accuracy.
Team-oriented with the flexibility to adapt and support various member needs.

Responsibilities

Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards.
Handle a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.
Opens new deposit accounts; originates and closes consumer loans; handles the collection of all required loan documents, i.e., financial statements, collateral verification; forwards to consumer loan operations for processing.
Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings.
Completion of the following internal trainings within 6 months of starting the role, if not previously obtained: CDs, New Accounts (including Specialty Accounts), IRAs, Personal Loans and Vehicle Loans.