Loan Officer, Junior - Retail

Embrace Home Loans•Ocean City, MD

24d•Hybrid

About The Position

When a top producing Branch Manager or Retail Loan Officer achieves a production level that exceeds the time and effort available from one individual, he or she may choose to build a team of support staff. The Junior Loan Officer is responsible for many Loan Officer activities for the loan origination team. Through professional persistence, the Junior Loan Officer solicits and originates loans that are acceptable to the companies chosen investors and agencies. He/she develops and maintains a strong client referral base by selling the firms loan products and services to meet the needs of its client base such as realtors, builders, home buyers, CPAs, financial planners and others. In essence, the Junior Loan Officer is responsible for growing the teams production and creating their own production, as well.

Requirements

Minimum of a high school diploma required. College Degree in Business or Finance preferred, but not required.
Minimum 1+ years of loan originator experience, loan officer assistant experience, or strong sales experience with demonstrated potential to transfer skills to mortgage origination.
Minimum of 1+ year of marketing experience in sales environment.
Experience supporting a manager on a day to day basis or experience as an executive assistant.
Detail oriented, organized with strong follow-up & time management skills.
Basic math skills.
Interpersonal skills that forge professional relationships and support, strong oral, verbal and written communication skills.
Ability to read, write and communicate at a level consistent with the requirements of this position and to generate independents leads for new business.
To be knowledgeable and articulate regarding all aspects of the loan products offered such as FHA/VA, FHLMC, FNMA, JUMBO and all other Area, City, State, County and National loan programs that the company offers.
Strong skillset in social media marketing and ability to gain customer interaction with such marketing techniques.
Ability to juggle multiple priorities in a fast-paced environment.
Must obtain or currently have an active Mortgage Loan Originator (MLO) license through NMLS prior to receiving a job offer.
Experience using a CRM system and other basic marketing tools required.
This position requires reliable transportation and the operation of a motor vehicle from time to time in order to perform your required job duties.
Drivers must have a valid driver's license of the State they reside in.
Additionally, drivers should have at least 2 years of driving experience and be at least 18 years old.

Nice To Haves

College Degree in Business or Finance preferred, but not required.
Experience using Empower Loan Management Software preferred but training is provided.

Responsibilities

Business Development & Relationship Support
Support loan officers with realtor, builder, and partner outreach
Manage and track referral partner follow-ups
Help maintain consistent communication with key accounts
Prepare contact lists and outreach schedules
CRM & Database Management
Maintain and update CRM records (realtors, past clients, prospects)
Track touchpoints, notes, and follow-up reminders
Assist with segmentation for marketing and outreach campaigns
Ensure data accuracy and consistency
Marketing & Campaign Coordination
Assist with execution of marketing campaigns (email, social, events)
Coordinate co-branded materials with realtors
Help schedule and post social media content (as directed)
Work with corporate or third-party marketing vendors when needed
Event & Local Outreach Coordination
Help plan and coordinate:
Realtor events
Open houses
Lunch-and-learns
Community or networking events
Manage invitations, RSVPs, and post-event follow-ups
Track event outcomes and leads
Administrative & Operational Support
Prepare marketing packets and presentations
Organize calendars related to business development activities
Assist with reporting (activity tracking, outreach metrics)
Handle light administrative tasks to keep workflows moving
Communication & Client Experience Support
Serve as a professional point of contact for partners and clients
Ensure timely responses and follow-through
Help maintain a polished, consistent brand experience
Maintain a professional image and standards consistent with company policies and procedures.
Follow through on all professional conditions and continued education requirements for licensure.
Occasionally participate in branch/headquarter meetings that require attendance.
Other duties as assigned by the Branch Manager or assigned Retail Loan Officer.
Attend and participate in all Monthly Awards Ceremonies, Corporate Gatherings & Training Events.
Read all newsletters and bulletins to remain current on corporate policies, procedures, and developments.
Develop and manage a pipeline of users, referrals, client relationships, etc.
Increasing customer base via Marketing tactics
Relationship management and business development.
Customer Satisfaction.
Ability to originate loans for personal and team production.