Loan Officer In-Training

CrossCountry Mortgage•Cleveland, OH

About The Position

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: CrossCountry Mortgage is seeking skilled sales professionals who are interested in becoming a Licensed Loan Officer. Our goal is to provide candidates with the materials and resources to become a successful Loan Officer in order to put the needs of our customers first. We strive to ensure that every one of our customers has a fantastic experience when they do business with us. During the training period, individuals will be eligible to work part-time at a minimum of 15 hours a week. Once transitioned into the training program the hours will be full-time at 40 hours a week. Incentives: Paid Training Casual work atmosphere Opportunities for advancement within the first month Sales incentives, contests, and raffles Casual work environment, catered lunches, company sponsored activities and sporting events

Requirements

Previous call center experience preferred.
Experience in collecting leads.
Proficient with Microsoft Word and Outlook.
Basic lead management knowledge.
Excellent communication skills.
Ability to manage multiple responsibilities.

Responsibilities

Handle UNLIMITED inbound leads.
Train and study to become a licensed Loan Officer.
Work closely with customers, customer service representatives, loan officers, underwriting and processors.
Taking applications, pulling credit and learning CrossCountry Mortgage's internal loan origination system (Encompass).
Develop client retention strategies and follow-up procedures.
Act as a brand ambassador for CrossCountry Mortgage by promoting the company as a preferred lender.
Learn and utilize various in-house systems at CrossCountry Mortgage.