Loan Officer - Associate

GreenStone Farm Credit Services•Ann Arbor, MI

14d

About The Position

We’re excited to invite you to apply for our Associate Loan Officer position in Ann Arbor, MI. This is an excellent opportunity for someone who wants to build a long-term career in lending, credit, and customer relationship management—without the pressure of managing a portfolio on day one. You’ll join a collaborative, mission-driven team that prides itself on doing the right thing for our customers and supporting rural communities. In this role, you’ll work closely with experienced Country Living Financial Services Officers (FSOs) and leaders across the organization, gaining hands-on exposure to the full lending lifecycle while contributing meaningful operational and analytical support. Get to know GreenStone... Our $15 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country. Culture Core Four values steer everything we do at GreenStone. Customer First, Deliver Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules. What can we offer you? GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company. GreenStone has an outstanding Total Rewards package, which includes, but is not limited to: 15 vacation days, 12 sick days, and 12 paid holidays per year 401(k) plan – up to a 9% employer contribution/match Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc. Paid Parental leave $150/year Logo Wear allowance $400/year Wellness Subsidy/Reimbursement & wellness programs $6,000 lifetime maximum Student Debt repayment program or tuition assistance Yearly bonus/incentive opportunity available to all employees What You’ll Do You’ll play a key role in supporting our FSOs and strengthening our presence across assigned territories. Your work will help ensure smooth operations, consistent credit quality, and exceptional customer service.

Requirements

A bachelor’s degree is required (business, agriculture, or related fields preferred).
Knowledge of loan products, credit operations, and lending regulations (including Fannie Mae & Freddie Mac).
Excellent communication, relationship ‑ building, and consultative selling skills.
A knack for problem ‑ solving, financial analysis, and navigating complex customer needs.
Comfort with technology and the ability to quickly learn new systems and processes.
A collaborative mindset—you thrive in team environments and value diverse perspectives.
A commitment to accuracy, process, and delivering exceptional customer experiences.

Responsibilities

Support Loan Origination & Processing Assist FSOs with loan input, documentation review, application accuracy, and workflow coordination to keep deals moving efficiently.
Monitor Loan Pipeline & Delinquencies Track loan statuses, identify potential issues early, and help maintain strong credit discipline across the region.
Conduct Market & Competitor Research Gather insights on local real estate trends, customer demographics, and competitive activity to help FSOs identify opportunities.
Coordinate Marketing Activities Partner with marketing teams to support outreach campaigns, event planning, digital engagement, and brand visibility in the community.
Collaborate Across Departments Work with credit, operations, appraisal, and compliance teams to ensure continuity of service and alignment on expectations.
Build Foundational Lending Expertise Develop strong operational, credit, marketing, and relationship management skills while receiving mentorship from seasoned FSOs and leadership.