Loan Officer Associate

Lennar•Huntsville, AL

1d•Onsite

About The Position

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various on-line and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers. This role is a career with purpose, built on making dreams come true, cost management, and adherence to schedules.

Requirements

High school diploma or equivalent
Experience in articulating product or service features, benefits, and value
A genuine passion for going above and beyond to ensure customer satisfaction
Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
Proficient in using standard office software (e.g., Microsoft Office Suite)
Valid driver’s license and reliable transportation

Nice To Haves

BA or BS preferred
Mortgage or banking experience (preferred)

Responsibilities

Participate in formal training programs provided by the company, covering various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process.
Train with manager on mortgage rate sheets in order to learn to accurately price and lock loans.
Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.
Successfully complete testing for mortgage licensing and appropriate state licensing as needed.
Maintain up-to-date knowledge of RESPA through continuing education courses.
Update the loan application with any missing data.
Maintain notes within the Loan Origination System to ensure complete exchange of information.
Occasionally provide initial set up of the file.
Participate in builder and realtor functions to develop and maintain relationships.
Work with Division Manager and Loan Officers on local marketing campaigns.
Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses.
Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
Assist processors and closers in procuring loan documents from borrowers and other entities as needed.
Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response.
Work a flexible schedule, including weekends and evenings as needed.