Duties of a LOA: Contacts business partners to schedule meetings and maintain referral relationships. Distributes marketing materials and manages outreach campaigns. Manages assigned Loan Officer's technology platforms, tools, and CRM systems. Answers phones and screens emails for assigned Loan Officers to support daily workflow. Assists Loan Officers with collecting documentation and inputting/uploading files into Encompass once the loan is started. Communicates with borrowers to validate the Uniform Residential Loan Application (URLA / 1003) and collect income documentation. Assists in structuring files, running AUS (Automated Underwriting System), and submitting pre-approval loans for "TBD" properties. Reviews loan applications and all supporting documentation from the borrower for accuracy and completeness. Qualifies income by analyzing paystubs, tax returns, and other financials according to program guidelines. Researches loan products and program eligibility to assist the Loan Officer in recommending suitable options to the borrower. Obtains executed initial disclosures within required regulatory time frames. Analyzes credit reports and financial scenarios to help determine appropriate loan programs. Reviews the Closing Disclosure (CD) to ensure accuracy of fees and cash-to-close amounts. Answers borrower inquiries regarding the loan application process and required documents. If licensed, may discuss loan rates and products directly with the borrower. Works with the disclosure desk to ensure accurate fees are disclosed in compliance with guidelines.
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Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Education Level
No Education Listed
Number of Employees
501-1,000 employees