As a Loan Officer Assistant you'll provide support to Loan Officers by managing administrative tasks related to loan applications, including gathering customer documents, verifying information, preparing loan packages, communicating with borrowers and other parties involved in the loan process. You'll also ensure all necessary paperwork is completed accurately to facilitate the loan approval and closing process. Assist customers on how to e-sign and e-consent when needed. Assist Mortgage Bankers and Loan Processors collecting stips (examples: W-2s and pay stubs). Answer incoming calls when all agents are occupied. Update Encompass when needed. Assist Sales Managers and Loan Officers. Keep Sales Manager updated on expiration dates and status on loans currently in the pipeline.