Loan Officer Assistant

Lower•Clinton, MD

39d

About The Position

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: We are seeking individuals excited to assist borrower's in their home buying or refinance journey. What you'll do: Front- end support for Loan Officer, speak with clients regarding goals, needs, and qualifications; after qualifying conversation, collaborate alongside Loan Officer for next steps in the financing process Assist clients through closing by answering basic questions, and providing customer service to all parties throughout the transaction Advise client of any additional, updated or missing documents needed to proceed Prepare the loan for Loan Processor to take over Order appraisals and FHA Case numbers Develop rapport and maintain strong working relationships with internal and external clients Other duties or special projects as assigned Why you’ll love it: We will give you all the training and tools you need to achieve and sustain long-lasting success You’ll feel rewarded for your work—both financially through uncapped commission and through knowing you’ve made a difference to your customers by helping them with one of the most important life decisions You’ll receive ongoing mentorship from Senior team members and take part in weekly Loan Advisor trainings We’ll provide you with plenty of new and warm leads so that you can spend your time where it matters most… with the customer You’ll utilize best-in-class systems to help you do your job efficiently and effectively You’ll have a built-in path to promotion – we’re growing, and we want you to grow with us. When you join: You’ll join a locally and nationally recognized best place to work that values promotion from within. Plus: Competitive compensation plan Extended benefit offerings including: Medical/dental/vision Paid holidays Paid time off Maternity/Paternity leave Life insurance Short- and long-term disability 401K with company match Discount on home mortgage refinances or purchases Where you’ll work: Virginia, MN Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy Here at Lower, we believe homeownership is the greatest wealth creator in America today. Our goal is to make homeownership accessible to more people. We also know the path to get there can be daunting; but it doesn’t need to be. As a mission-driven fintech, everything we do revolves around simplifying the home buying process. Through our growing family of companies and products, our team meets customers where they want to do business at every step of the journey. Lower has originated, underwritten, and funded tens of billions of dollars in home loans and offers an industry-leading customer experience with ratings of 4.8 on Trustpilot, 4.9 on Google, 4.9 on Zillow, and A+ from the Better Business Bureau. We innovate through technology, but our people are what sets us apart. Are you interested in a career at Lower but not sure what you're looking for? Click here to drop us your Resume and we can help find you a good fit on our team!

Responsibilities

Front- end support for Loan Officer, speak with clients regarding goals, needs, and qualifications
collaborate alongside Loan Officer for next steps in the financing process
Assist clients through closing by answering basic questions, and providing customer service to all parties throughout the transaction
Advise client of any additional, updated or missing documents needed to proceed
Prepare the loan for Loan Processor to take over
Order appraisals and FHA Case numbers
Develop rapport and maintain strong working relationships with internal and external clients
Other duties or special projects as assigned