Loan Officer Assistant

CrossCountry Mortgage • Worcester, MA

480d • $59,987 - $59,987 • Remote

About The Position

The Loan Officer Assistant at CrossCountry Mortgage provides essential support to mortgage loan officers, enhancing loan production and ensuring a positive customer experience. This role involves direct interaction with customers, loan officers, and processors to facilitate timely loan closings and manage various loan types.

Requirements

• Strong communication skills, both verbal and written.
• Proficiency in using computers and various software applications for document management.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail to ensure accuracy in loan documentation and processing.

Nice To Haves

• Experience in the mortgage industry or related field.
• Familiarity with loan processing software and systems.

Responsibilities

• Assist in reviewing mortgage loan application and documentation, including phone and computer work, printing, copying, scanning, emailing, and overnighting documents.
• Review mortgage loan disclosure packages and deliver them to the borrower.
• Create rate disclosure and re-disclosure packages and deliver them to the borrower.
• Review documents and entire loan files to prevent problems by highlighting deficiencies and notifying the mortgage loan officer and/or loan processor.
• Clarify/correct information and obtain additional information as necessary via phone or email.
• Provide general clerical and phone support to loan officers and/or loan processors as needed.
• Work with management to provide support in various stages and areas of lending and processing as needed.
• Assist in managing a pipeline consisting of conventional, FHA, VA, and USDA loans, along with 203K and reverse mortgage products.
• Deliver appraisals and/or property valuations to the borrower and retrieve proof of receipt.
• Track outstanding items on all loan files and follow up with customers to ensure timely receipt of necessary documentation.
• Facilitate timely loan closings by working directly with the Title Company and customer to schedule.

Benefits

• Work from home option available.
• Competitive hourly wage between $26.44 and $28.84.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 51-100 employees