Loan Officer Assistant II

Southern BancShares • Chesapeake, VA

131d

About The Position

This position will provide all branch lending officers (retail and commercial) with a high level of administrative support to ensure that all branch loans are closed and booked according to Bank policy, and in a timely and compliant manner. Responsibilities will include direct contact with loan customers, insurance agents, attorneys and others involved in loan closing and servicing to facilitate an efficient process flow.

Requirements

• Working knowledge of Bank lending processes, and loan documentation criteria.
• Responsible for representing the Bank to customers in a friendly, courteous and professional manner, and for providing prompt, efficient and accurate service in processing transactions.
• Actively refers the Bank's products and services in a professional manner.
• Maintain an up-to-date knowledge of all Bank services and products, and encourage customers to use them as needed.
• Knowledgeable of Bank lending and deposit regulations, and Bank loan policies.
• Experience with loan underwriting and processing software.
• Ability to effectively communicate with lenders, loan customers and others internally and externally to facilitate the lending process.
• Ability to handle sensitive information and information requests from loan customers within policy guidelines and while maintaining customer confidentiality.
• Strong written and oral communication skills.
• Ability to work independently with limited direct supervision.

Responsibilities

• Originate and process loan documentation for commercial, retail, mortgage, equity line and all other Bank open-end credits.
• Work closely with the Loan Officer and the customer from the start of the loan process to the closing of the loan.
• Prepare any attorneys' letters and coordinate loan closing with attorney.
• Deliver and pick up loan closing packages when needed.
• Handle the loan disbursements with the Loan Officer's approval.
• Prepare pertinent loan documents from final CCUS.
• Handle all credit insurance including flood insurance.
• Have a working knowledge of current regulations and Bank loan policies.
• Assist the loan officer(s) in keeping all operation and documentation requirements current.
• Monitor and advise when credits mature and process any renewals as approved by the Loan Officer.
• Contact the customer for any future required credit documentation upon discussion with the Loan Officer.
• Assist the Loan Officer(s) with the preparation of letters relative to the collection and/or maintenance of an account.
• Address customer concerns with Loan Officer(s), research issues and address customer needs as required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees