Loan Officer, AACU Branch Operations

American Airlines Group • Charlotte, NC

387d

About The Position

The Loan Officer position at American Airlines Credit Union involves building long-term relationships with members by matching their needs with appropriate financial products and services. The role requires processing loan applications, exercising lending authority, and promoting the Credit Union's offerings while ensuring compliance with regulations and maintaining security and confidentiality of member information.

Requirements

• High School diploma or GED equivalent.
• Strong working background in a financial institution with relevant consumer loan processing or underwriting experience within the last twelve months.
• Skilled in Microsoft Office software (Word, Excel, Access, PowerPoint).
• Ability to exercise excellent member service skills.
• Ability to perform in a sales-culture environment with a desire to cross-sell products and services.
• Ability to perform basic math calculations and analyze data.
• Ability to work independently and with minimal supervision.
• Ability to maintain satisfactory performance and attendance.

Nice To Haves

• Bachelor's Degree in Business, Finance, or a related area.
• Experience in a lending and sales-culture environment.
• Ability to speak, read, and write in Spanish.

Responsibilities

• Process new loan applications by interviewing members and analyzing credit reports.
• Exercise lending authority to handle all loan requests, including consumer loans.
• Create and promote positive name recognition for the Credit Union.
• Support or speak publicly at special Credit Union events.
• Work with branch/department managers to identify cross-selling opportunities.
• Research member inquiries and provide timely solutions.
• Maintain awareness of all branch functions to ensure proper support.
• Implement and enforce internal control and security measures according to policies and regulations.
• Foster a culture of teamwork and service excellence.
• Handle responsibilities of a Member Services Representative as needed.
• Perform Notary Services as required.
• Provide coverage for management vacations.
• May work a rotating Saturday schedule depending on job location.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Employee assistance program
• Pet insurance
• 401(k) Program with employer contributions after one year
• Travel perks for employees and their families
• Wellness programs
• Discounts on hotels, cars, cruises, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Air Transportation
• Education Level: High school or GED