Loan Insurance Escrow Specialist (Tax Focused) - Charleston or McKinney Only

SouthState Bank

92d

About The Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Requirements

• High School diploma required; Bachelor’s degree preferred.
• A minimum of 2 years’ experience in a Loan Operations role or equivalent is required.
• Knowledgeable in all loan servicing functions including consumer, commercial and mortgage loans.
• Knowledge of Federal and State regulatory items is required.
• Experience with FiServ systems software is preferred.
• Proficiencies with Excel, Word, and other MS Office programs.

Responsibilities

• Manage escrow accounts by tracking, monitoring, analyzing, and disbursing taxes, insurance, and PMI related to Mortgage, Mobile Home, Commercial and Consumer Loans.
• Maintain and update escrow information on core servicing system.
• Monitor various reports for verification of accurate tax and insurance tracking with vendors and force placing delinquent taxes and insurance.
• Assist with special initiatives or projects and support other areas within Loan Operations as needed.
• Ensure compliance with South State Code of Business Conduct and Ethics and other operating procedures and policies.
• Monitor and pay Insurance and Property Taxes on escrowed and non-escrowed loans.
• Monitor flood zone changes reported by vendor; ensure all real estate collateral located in a special flood hazard area maintains adequate flood insurance coverage.
• Monitor insurance vendor reports for accurate insurance tracking.
• Update flood determination data on core system.
• Monitor Tax Service reports for incomplete legal; corrections; delinquent tax payments to protect collateral.
• Process vendor pay files to disburse tax payments and insurance premium payments from escrow to ensure no delinquency or lapse in coverage occurs.
• Audit tax payments and force place insurance billing for accurate placement on the loan and process any applicable refunds.
• Request insurance policies from Insurance companies and/or agents and submit to insurance vendor.
• Complete tax and insurance vendor reports daily, weekly and monthly.
• Monitor PMI loans to pay PMI billings, process borrower request to remove PMI and automatic termination.
• Process requests from borrower to re-cast monthly payment after lump sum principal reduction and review Mortgage ARM Notices before delivery to vendor for mailing.
• Work and complete escrow related Source tickets from vendors, customers, lenders, and other bank personnel.
• Assist with development and regular review of procedures to improve operational efficiencies and to ensure adherence to bank policies and regulatory guidelines.
• Cross-train in areas within Loan Operations to provide support during changes in volume.
• Perform other related job duties and special projects as assigned.

What This Job Offers

• Education Level: High school or GED