Loan Fulfillment Representative

Langley Federal Credit Union•Newport News, VA

10h•Onsite

About The Position

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Loan Fulfillment Representative - Bilingual Spanish preferred to work on-site from our Oyster Point Office in Newport News, VA. Job Summary: Coordinates and processes a high volume of loan products and services in the loan fulfillment department to support Consumer Lending. Engages in a high volume of interactions and communications with internal and external members. Serves as subject matter expert in funding processes.

Requirements

One to three years of related experience and/or training or equivalent combination of education and experience required.

Nice To Haves

Ability to read, write, and speak fluent Spanish highly preferred.

Responsibilities

Provides members with a wide variety of information on products and services, which would expand their relationships with Langley resulting from inquiries via email, phone, and written correspondence.
Analyzes members’ needs and determines appropriate course of action, including product selection, loan terms, and ancillary product offerings.
Utilizes loan origination system and CRM to manage a pipeline of active consumer loan applications.
Reviews loan applications for accuracy and corresponds with members to obtain and verify documentation.
Communicates directly with internal staff concerning pending applications and provides funding assistance.
Finalizes and disburses loan products to ensure compliance with Langley’s policies and procedures.
Maintains high production, quality, and service standards for consumer lending.
Corresponds with members to obtain required documentation to process and fund loans.

Benefits

Educational Assistance, encompassing books, lab fees, registration costs, and more.
Support for Student Loan Repayment.
Abundant Career Growth Opportunities.
Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
Paid Sick Time for all team members.
Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
Company-covered short- and long-term disability insurance.
Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
Flexible Health Care and Dependent Care benefits.