Loan Documents Vault Coordinator

About the position

The Loan Documents Vault Coordinator is responsible for all functions related to vault tracking/maintenance of Retail, Commercial, and Construction loan files as well as imaging, recording, quality control, and filing. Performs other projects and duties as assigned.

Responsibilities

• Serve as the primary point of contact for maintaining and accounting for all files/documents requested from any Line of Business (LOB), internal bank employees, auditors, or investors.
• Ensure original files leaving the vault are properly tracked and follow up of return as per procedures.
• Maintain paid/closed loan file requests and ensure that aged files are sent to off-site storage for retention and are imaged prior to shipment and logged.
• Ensure a constant and continuous flow is maintained in the vault when re-organization of files/documents movement or shifting is needed.
• Ensure documents that must remain on-site are properly filed and maintained.
• Research any missing files/documents and ensure original files/documents are returned to the vault in a timely manner.
• Prepare, image, and complete quality control for all files and trailing/miscellaneous documents in a timely manner.
• Maintain a proper filing system and ensure files/documents are filed properly and orderly.
• Deliver timely recordable documents to the required municipality for lien perfection of consumer and commercial loans.
• Proactively communicate information to management when issues arise that may hinder the workflow process.
• Perform quality assurance audits.

Requirements

• Minimum of 1 year experience in a related role working relevant bank vault documentation storage or imaging systems required.
• Basic computer and Microsoft Office proficiency.
• Intermediate verbal and written communication skills.
• Able to plan, organize and prioritize tasks.
• Highly motivated team player with ability to provide interactive service to others.
• Able to manage and organize a high volume of documents.
• Able to read, analyze and interpret documents.
• Able to work in-office five days per week.

Nice-to-haves

• Direct bank loan vault experience preferred.
• Bachelor's degree in Business or related field preferred.

Benefits

• Medical, Dental and Vision Insurance
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan with matching contributions
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups