Loan Documentation Specialist

U.S. Bank • Oshkosh, WI

10d • $20 - $23 • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Performs a variety of clerical duties in conjunction with consumer loan servicing. Coordinates the preparation of loan/lease titles in compliance with policies and procedures, regulatory guidelines, and investor standards by gathering and reviewing necessary documents and information within designated time frames to secure our lien. Pull and review DMV inquires. Communication with staff, customers/clients, RAMS, dealers, DMV’s, legal, risk, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to perfect our lien. Location: Oshkosh, WI

Requirements

• High school diploma or equivalent
• Typically three to five years of related experience
• Basic reading, writing, mathematical and calculator skills
• Effective verbal and written communication skills
• Proven customer service skills
• Ability to identify and resolve exceptions and to interpret data
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Attention to detail with a high level of accuracy
• Working in a fast paced environment
• Experience with various computer skills and programs
• Experience communicating verbally, and written with a positive outcome

Responsibilities

• Performs a variety of clerical duties in conjunction with consumer loan servicing.
• Coordinates the preparation of loan/lease titles in compliance with policies and procedures, regulatory guidelines, and investor standards by gathering and reviewing necessary documents and information within designated time frames to secure our lien.
• Pull and review DMV inquires.
• Communication with staff, customers/clients, RAMS, dealers, DMV’s, legal, risk, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to perfect our lien.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees