Loan Document Specialist

Glacier Bank • Bozeman, MT

229d

About The Position

Under general supervision of the Loan Process Manager and in conformance with established policies and procedures, the Loan Documentation Specialist is responsible for in-depth review of all loan files for proper documentation and compliance requirements. They work closely with lenders and processors to resolve any document discrepancies or issues that arise during the loan process. Employees must be engaging, solution oriented and both positive and proactive.

Requirements

• High school diploma or equivalency.
• Two years college or equivalent work experience and understanding of loan functions desired.
• Experience and skill in the operation of PC/computers to include 10 key proficiency, typing speed of at least 30 WPM, accurate spelling and grammar usage required.
• Exhibit professional and friendly attitude in addition to possessing excellent communication and interpersonal skills.
• Attention to detail and ability to find and correct errors consistently and accurately.
• Must exercise sound judgment in handling confidential and sensitive information.
• Must maintain composure while working under time sensitive deadlines.
• Must interpret and follow bank and department policies.
• Must complete job responsibilities with a minimum of supervision and exercise a reasonable amount of independent judgment including the efficient completion of numerous unrelated tasks within prescribed time lines.

Responsibilities

• Become familiar with and understand the bank's loan policy manual.
• Perform pre-closing and post-closing reviews of commercial and consumer loans to ensure all necessary documents are provided and properly prepared in accordance with loan policy and federal and state regulatory requirements.
• Index loan documents and file documentation to Synergy.
• Review scanned loan files in Synergy for completeness and accuracy in accordance with Enterprise Content Management (ECM) procedure.
• Maintain tracking log of loan exceptions; policy and documentation.
• Tracking, organizing, and filing of physical critical loan files.
• Perform primary data validation for CRA and HMDA reporting.
• Monitor insurance coverage after loan origination including renewals, cancellations, and force placing insurance.
• Assisting customers, bank employees, and other stakeholders with various loan servicing inquiries including but not limited to payoffs, loan payments, billing questions, payment reversals, etc.
• Track and Review Adverse Action loan files for proper documentation and compliance requirements.
• Paid loan processing.
• Daily SOX audit of loans booked the prior day to ensure information is accurate and complete.
• Complete daily/weekly/monthly required reports including but not limited to SOX loan file maintenance, collateral tracking, tax service, GREAT data, etc.
• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Must complete the assigned online training courses and achieve a passing score by due date.
• Maintain a strong working knowledge of loan compliance, state and federal regulations and conduct research as needed.
• Become familiar with and periodically review the bank's robbery recovery procedures.
• Regular and predictable on sight attendance to accomplish job duties and provide in-person contact with customers.
• Perform other duties assigned by supervisor.
• Employees are required to actively use the service pledge in all customer encounters.

Benefits

• Medical, dental, vision, and life insurance.
• Health savings account option.
• Employee Assistance Program (EAP).
• Health rewards program.
• Retirement savings plan, including 401(k) and Profit-Sharing plans.
• Short and long-term disability benefits.
• Education and training benefits.
• Discounts on banking products and services.
• Generous Paid Time Off (PTO) plan and paid holidays.
• PTO accruals begin at .0745 per hour worked for part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees.
• Most Full-Time employees are offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays.

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED