Loan Consultant

Tri Pointe Homes Holdings, Inc.•Scottsdale, AZ

10d•Hybrid

About The Position

Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that’s shaping the future of the industry, apply to join our outstanding team. Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Scottsdale, Arizona as a Loan Consultant. Bilingual (Spanish writing and speaking) skills are a plus for this position. This is a hybrid position working out of our Operations Center in Scottsdale, Arizona. Position Highlights: The Loan Consultant is responsible for handling a large pipeline and meeting/exceeding monthly production goals. Additional responsibilities include continually identifying, developing, and maintaining customer financing objectives, advising customers of product/pricing policies and guidelines while gathering any additional required information. The Loan Consultant ensures the borrower is receiving exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements for FHA, VA and Conventional Loans. This position may support several branches and hold multiple NMLS State licenses.

Requirements

Bachelor’s degree preferred
Minimum 3-5 years of processing or origination experience, preferably within a builder environment
NMLS State license in multiple states to include CA, WA, CO, NV, AZ, TX, NC, SC, VA, DC, MD
Thorough knowledge of all mortgage products to include FHA, VA, and Convential loans
Working knowledge of loan origination systems, Encompass a plus
Working knowledge of automated underwriting systems
Strong overall computer skills, specifically Microsoft office products
Exceptional customer service skills
Excellent communications skills, written and verbal
Proven relationship building skills
Ability to multi-task and work in a high paced environment
Ability to manage a large pipeline of loans
Deadline driven
Strong negotiation and persuasion skills
Organized and attentive to detail
Excellent problem solving skills
Strong analytical skills
Team player with the ability to work independently

Nice To Haves

Bilingual (Spanish writing and speaking) skills are highly preferred

Responsibilities

In conformity with company policies, procedures, and applicable law, the Loan Consultant will collect and analyze each customer's financial information and assess if the individual can qualify for a specific loan product while managing a heavy volume pipeline for multiple states.
Advise the potential borrower regarding the risks and benefits of the loan alternatives, including the options and variables involved.
Discuss the loan products available to best meet the needs of the individual depending on their circumstances.
Ascertain all pertinent documentation to ensure the loan is approved. Obtain necessary supporting documentation and verify that the supporting documentation matches the information in the LOS.
Communicate effectively with all parties to include the homebuyer, the mortgage branch, New Home Advisor, Processing team, Underwriting team, Closing, title company, and the builder partner.
Perform the Rate Lock function, negotiating interest rates as necessary while staying within branch pricing parameters.
Manage personal production and ensure closings are handled appropriately and timely.
Meet and/or exceed company benchmarks as established by leadership.
Demonstrate the highest level of professionalism and customer service towards all customers, internally and externally.
Attend weekly meeting as required.
Use the appropriate Automated Underwriting System and submit loans to Underwriting department.
Maintain a strong working knowledge of how to originate loans based on the state, federal and investor guidelines.
Maintain a thorough working knowledge of all products, attend relevant continuing education classes and pass all required state/national exams as required.