Loan Compliance Specialist

PeoplesBank•Holyoke, MA

57d•Hybrid

About The Position

Join our team as a Loan Compliance Analyst and play a pivotal role in safeguarding our lending operations. In this dynamic position, you'll provide expert guidance on local, state, and federal regulations, support strategic initiatives, and collaborate closely with production and servicing teams. You'll be at the forefront of compliance—conducting quality control reviews, analyzing trends, and implementing impactful training to drive continuous improvement. If you have a strong grasp of mortgage lending regulations, a sharp eye for detail, and a drive to make a difference this could be the perfect role for you! This role is based out of our Executive Offices in Holyoke, MA and can be done in a hybrid capacity.

Requirements

Associates degree or equivalent from two-year college or technical school
Minimum of two years related experience with HMDA and/or training
Strong communication skills – able to express ideas clearly in both written and verbal formats
Collaborative mindset – thrives in team environments and builds positive working relationships
Detail-oriented and organized – manages tasks efficiently and ensures accuracy in all work
Understanding of consumer lending – familiarity with lending products, services, and processes
Ability to simplify complexity – explains loan policies and compliance terms in a clear, accessible way
Knowledge of lending regulations – including Regulation Z, ECOA, CRA, HMDA, and FHA/VA guidelines
Analytical thinker – uses data and insights to identify trends, solve problems, and improve processes
Adaptable and self-motivated – works well independently and navigates complex systems with ease
Project management skills – able to juggle multiple priorities and meet deadlines effectively
Tech-savvy – comfortable using Microsoft Office Suite and learning new systems as needed
Proficient with MS Office Suite or related software programs

Responsibilities

Ensure accuracy by collecting and validating HMDA data in the loan origination system.
Lead the charge on HMDA LAR accuracy checks and annual submissions.
Conduct quality control reviews on both originated and non-originated loans—pre-funding and post-closing.
Analyze CIP exception reports monthly and implement updates to maintain compliance.
Spot trends and errors through detailed reviews and drive corrective training initiatives.
Investigate red flags in loan files to ensure clean, compliant submissions.
Collaborate cross-functionally with Production and Servicing teams to provide expert compliance guidance.
Act as a subject matter expert during strategic project development and implementation.
Stay ahead of the curve by monitoring regulatory changes and helping integrate new requirements.
Support audits—internal and external—and assist in resolving findings with actionable solutions.
Maintain and update Consumer Lending reports, procedures, and forms for accuracy and compliance.
Assist with loan purchase reviews for the Secondary Market Department
Manage updates to Indexes and Disclosures on a weekly, monthly, and annual basis.
Other duties as assigned.