Loan Collections Specialist

First Guaranty Bancshares-posted 3 months ago
Full-time • Entry Level
Hammond, LA
251-500 employees
Credit Intermediation and Related Activities
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The Loan Collections Specialist is responsible for the collection of assigned delinquent accounts for all types of loans. This position plays a crucial role in maintaining the confidence of our customers by ensuring timely and effective collection actions.

  • Contact borrowers with past due and charged off accounts by phone, mail, or in person to request payment.
  • Negotiate and recommend extensions or modifications to the Special Assets Manager as well as workout payment schedules with borrowers.
  • Review assigned accounts to determine if collection methods have been effective.
  • Recommend to Special Assets Manager accounts to review for special attention or intensified collection actions.
  • Maintain accurate and complete records on past due accounts and collection actions.
  • Prepare reports regarding past due accounts and collection activities.
  • Ensure that loan collection actions on assigned accounts are appropriate and timely, and that established policies and procedures are observed.
  • Monitor loans in Bankruptcy.
  • Timely file all bankruptcy documents to ensure the bank's position.
  • Prepare all necessary loan documentation to send to collection agents or attorney to initiate foreclosure or collection action.
  • Monitor status of all loans in foreclosure or collection.
  • Assist in the liquidation of repossessed assets and maintain files.
  • Assist in filing and maintain SA files and documents.
  • Adhere to the BSA Policy and all other Bank Policies.
  • Other duties and responsibilities as may be assigned by supervisor.
  • 1 year of experience in collections
  • Proficient in Word and Excel
  • Excellent phone etiquette
  • Ability to meet deadlines
  • Ability to handle difficult situations
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life/AD&D insurance
  • Prescription drug benefits
  • Long term disability
  • Salary continuance (short-term disability)
  • Paid holidays
  • Paid vacation and sick leave
  • Tuition reimbursement program
  • 401k
  • Section 125 cafeteria plan
  • Opportunity to earn FGB stock grants
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