Loan Collections Specialist

Lone Star National Bank • McAllen, TX

7d • Onsite

About The Position

The Loan Collections Specialist assists with the collection of charged-off loans.

Requirements

• High School Diploma or G.E.D
• At least two years of experience working at a financial institution
• Team player with a positive and professional attitude and work ethic
• Typing 40-50 wpm, telephone etiquette and working knowledge of word processing and spreadsheet software
• Excellent organizational, interpersonal, customer relations and communication skills
• Ability to multitask and meet deadlines with acute attention to detail and mental concentration
• Bilingual skills in English and Spanish
• Use of own reliable vehicle and a valid Texas driver license
• Ability to sit for sit for long periods of time in front of a personal computer which may cause visual strain
• Ability to maintain confidentiality of all collection and loan related information

Nice To Haves

• Knowledge of bankruptcy and loan collection laws and commercial and/or consumer lending background are preferred

Responsibilities

• Makes phone calls, outside collection calls, and mails collection notices
• Prepares and maintains daily and monthly reports
• Processes transactions relating to payments and collections and various dispositions of assets
• Participates in job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees