Loan Closer (LO)

Wells Fargo & Company • Chandler, AZ

1d • Hybrid

About The Position

About this role: Wells Fargo is looking to hire a Mortgage Loan Closer in our Home Lending division as part of Consumer Lending who has a positive attitude, excellent attention to detail and a strong work ethic. If you thrive on delivering an exceptional customer experience, developing strong relationships with internal partners and customers, and working with strong organizational skills, we want to talk to you! Learn more about the career areas and business divisions at wellsfargojobs.com In this role, you will: Support loan closing functional area with moderately complex issues and operational tasks Identify ways to improve processes and offer ideas for own work and work group Perform moderately complex transactional, operational and customer support tasks within functional area Receive direction from supervisor and escalate non-routine questions and issues to more experienced individual Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers and external clients Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Requirements

• 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

• 1+ years of Closing experience, sending closing disclosures and closing documents
• Previous loan document review experience
• Ability to manage a personal pipeline with minimum fundings of 50 loans per month
• Ability to develop partnerships and collaborate with other business and functional areas
• Ability to gather, organize, and interpret data
• Good attention to detail and accuracy skills
• Strong Multitasking experience
• Intermediate Microsoft Office skills – Excel, Outlook, Word, and/or Adobe

Responsibilities

• Support loan closing functional area with moderately complex issues and operational tasks
• Identify ways to improve processes and offer ideas for own work and work group
• Perform moderately complex transactional, operational and customer support tasks within functional area
• Receive direction from supervisor and escalate non-routine questions and issues to more experienced individual
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers and external clients
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed