Loan Closer III (US)

TD Bank•Mount Laurel, NJ

11d•$23 - $34

About The Position

The Loan Closer III provides support to Consumer and Mortgage Loan Processing through document preparation as it pertains to loan closings. The job works with closing agents to ensure necessary information is provided to complete the loan closing package. The Loan Closer III performs quality reviews and completes quality control analysis.

Requirements

Associates Degree and/or Bachelors degree
Mortgage Operations - 3-5 Years loan documentation experience
Consumer Operations 1-2 years loan documentation experience
Strong working knowledge of applicable lending practices
Advanced understanding and ability to apply processing procedures and processes
Extremely detail orientated with ability to audit and correct procedural errors
Ability to maintain positive business relationships with partners, customers and agents
Strong ability to handle heavy workload and meet stringent deadlines
Ability to interact effectively with internal customers from various departments
Strong working knowledge of Bank's loan products
Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
Excellent PC skills
Excellent customer service skills
Availability to work a variable schedule which may include nights and/or weekends

Responsibilities

Works on an independent basis with little supervision
Receives assistance from manager with difficult questions and situations
Provides guidance to less experienced Closers
Prepares legal, regulatory and custom closing documentation if applicable within established Company policies and procedures and applicable legal and regulatory guidelines
Reviews loan documentation prior to sending documents to closing agents to ensure completeness, accuracy and compliance to state and federal lending regulations, consulting with more experienced staff as necessary to clarify or interpret regulations
Works with closing agents to ensure necessary information is provided to complete loan closing packages while maintaining positive business relationships
Completes quality control analysis of standard and nonstandard loan documentation, ensures data integrity and performs various functions related to the workgroup to avert losses and reduce undue risk
Acts as mentor and resource to Loan Closer I and Loan Closer II
Provides training to Loan Closer I and Loan Closer II
May assist Loan Closer Team Lead
Furnishes on-site training to new Retail Loan Closers in addition to reinforcement training
May manage the daily workflow of files throughout the day to ensure completion by Closers to meet the appropriate timeframe for the scheduled closing
Answers phones to assist internal and external customers