Loan Assistant

Commercial Bank & Trust Co • Memphis, TN

3d

About The Position

We’re looking for a detail-oriented and customer-focused Loan Assistant to join our team! In this role, you’ll work closely with loan officers and customers to support the loan process from application to closing, helping ensure a smooth and efficient experience.

Requirements

• High school diploma or equivalent required
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Ability to multitask and manage priorities in a fast-paced environment
• Proficient in Microsoft Office or similar systems
• Team-oriented with a positive, helpful attitude

Responsibilities

• Assist loan officers with processing applications and preparing files for underwriting
• Collect, review, and organize required loan documentation
• Pull credit reports and monitor loan status, exceptions, and maturities
• Communicate with customers, attorneys, vendors, and internal teams to provide updates and gather information
• Manage loan timelines and assist with closing and post-closing tasks
• Prepare wire requests, ACH setups, and deposit tickets
• Answer calls and emails while providing excellent customer service
• Cross-sell bank products and support customer relationship growth
• Maintain compliance with bank policies, procedures, and regulations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees